Feature Lists – Admin and Client Area Features

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Feature Lists – Admin and Client Area Features

CURRENT FEATURES

  • Client Login – Client will receive a WhatsApp Notification when they login to their client portal
  • Client Registration – When a new client registers in the system, The user will be sent a WhatsApp Notification. You can set this as a welcome message if you prefer.
  • Client Password Change – Clients can receive a WhatsApp Notification informing them of their changes in password. 
  • Client Affiliate Account Activation – Clients will receive a WhatsApp Notification when their Affiliate account is activated. 
  • New Invoice – Clients will receive a WhatsApp Notification when a new invoice has been created.
  • Invoice Paid – Clients will receive a WhatsApp Notification when an invoice is marked as paid. 
  • Invoice Payment Reminder – Clients will receive payment reminders. You can set different templates for First/Second/Third reminders.
  • Service Cancellation Request – Clients can be notified regarding their cancellation requests
  • Domain Registration – Clients can be informed through whatsapp notification for domain registration. 
  • Domain Transfer – Clients can be informed through whatsapp notification for domain transfers
  • Domain Renewal – Clients can be informed through whatsapp notification for domain renewals.  You can set different templates for First/Second/Third domain renewal reminders.
  • Support Tickets – Client can be informed on responses regarding their support ticket directly in WhatsApp.
  • Service Information – Clients can receive notifications if their Service is Activated/Suspended/Terminated and Password Changes.

  • ADMIN Notifications – Cancellation Requests – Admin can get notified through WhatsApp when theres a cancellation requests.
  • New Orders – Admins can be notified if theres a new order placed in the system.
  • Domains – Admins can be notified when theres a new registration for Domains or renewals.
  • Invoices – Admins can be notified when invoices are paid.
  • Admins can be notified if a domain registration error occurs.
  • Tickets – Admins can be notified when a support ticket is opened, replied or a change of status.

CLIENT AREA

  • Clients can set their own desired WhatsApp Number in their client area
  • Clients can set their Notifications to On/Off
  • Clients can choose which Notifications they can receive and what not.

ADMIN AREA

  • Input API Access Tokens for Facebook Cloud API or Twilio WhatsApp API
  • View Individual Clients Message status
  •  Set Individual Clients Message Settings and Set a customized WhatsApp Number. This setting will override the default customers mobile number from the WHMCS and send users WhatsApp on the number you have set.
  • Set message templates to each notifications available
  • IMPORT all the templates from Facebook Message Template API
  • MAP the templates variables to their parameters.
  • View DEBUG Logs of messages sent or failed.
  • Marketing Templates and Mass Sending of WhatsApp Messages to all USERS or ADMINS 
  • Test Variable Features
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