How Does CloudSpace Technologies collect information from you ?

CloudSpace Technologies collects information from you when
you send it to CloudSpace Technologies directly by filling out

forms on CloudSpace Technologies’ Website (including any

application you may make for Services or the Software),

corresponding with CloudSpace Technologies by e-mail, writing

to CloudSpace Technologies by post, or speaking to

CloudSpace Technologies by telephone. CloudSpace

Technologies also collects information from you when you

browse the Website and use the Software, as set out in detail

below. Some of the methods CloudSpace Technologies uses to

collect data are automated and will take effect automatically as

you navigate the Website and/or use the Software.

What information does CloudSpace Technologies collect

Personal Information.

Personal information means any information relating to an
identified or identifiable natural person; an identifiable natural

person is one who can be identified, directly or indirectly, by

reference to an identifier such as a name, an identification

number, location data, an online identifier or to one or more

factors specific to the physical, physiological, genetic, mental,

economic, cultural or social identity of that natural person

(“Personal Information”).

CloudSpace Technologies may collect the following Personal
Information from you: name, address, date of birth, telephone

number, postal address, e-mail address, IP address, information What information does CloudSpace Technologies collect?
about the type of browser you use, your operating system, the

screen resolution of your browser, your ISP, which pages you

view on the Website and the time and duration of your visits to

the Website, credit card number (in the case of direct

customers) and, if applicable, company name, postal address,

telephone number, e-mail address, national identification

number, passport number, credit card number or tax ID number

as well as similar information concerning technical contacts,

marketing contacts, and executive contacts within your

company or organization.

User Communications.

If you communicate with CloudSpace Technologies,
CloudSpace Technologies may collect information relating to

that communication whether it takes the form of e-mail, letter,

forum posting, testimonials or any other form of communication

between you and CloudSpace Technologies or submitted by

you to the Website (collectively, “User Communications”).

Server Information.

If you use one of CloudSpace Technologies’ services such as
CloudSpace Technologies ‘ Web Hosting, Dedicated Server,
VPS, Domain Name or SSL, CloudSpace Technologies may
collect certain information concerning such services and
concerning the server upon which the services operates. This
information includes without limitation: (a) the licensed or
unlicensed status of the software used under the services; (b)
the source from which the license for the software was obtained
(i.e., CloudSpace Technologies or an CloudSpace Technologies
affiliate); or (c) information about the server upon which the
software is installed including (i) the public IP address, (ii) the
operating system and (iii) the use of any virtualization
technologies on such server ((a) through (c) collectively,
“Server Information”)). Additionally, “Server Information” may
also include information collected by CloudSpace
Technologies from time to time concerning which features of
the software are most often used in order to improve and make
adjustments to the software; and information collected from you
by CloudSpace Technologies in the event that you request
technical support services including without limitation, IP
addresses, usernames and passwords necessary to login to
SSH, the directory of the server upon which you installed the
software and any affected accounts including email accounts,                    
MySQL accounts and other accounts.

Non-Personal Information.

CloudSpace Technologies also collects data in a form that does
not, on its own, permit direct association with any specific

individual. CloudSpace Technologies may collect, use, transfer,

and disclose non-personal information for any purpose.

What information does CloudSpace Technologies collect if you’re under the age of 13?

By Default, CloudSpace Technologies does not knowingly
collect Personal Information about children under the age of 13.

If CloudSpace Technologies becomes aware that it has

inadvertently collected Personal Information about children

under the age of 13, it will take steps to delete the information

as soon as possible, except where CloudSpace Technologies is

required by applicable law to keep it.

Where CloudSpace Technologies knows a child is above the
age of 13, but considered a minor under applicable law,

CloudSpace Technologies will obtain parental/guardian

consent prior to using that child’s Personal Information.

How does CloudSpace Technologies use and store the information it collects?

the client area.

CloudSpace Technologies may also use Personal Information to
offer, market or advertise to you CloudSpace Technologies

products and services. While such CloudSpace Technologies

products and services may reference, incorporate or include

third-party products and services, CloudSpace Technologies

will not use your Personal Information to independently offer,

market or advertise third-party products and services unless

CloudSpace Technologies first obtains your consent to do so.

From time to time, CloudSpace Technologies may use your
Personal Information to send important notices, such as

important product updates and communications about

purchases as well as changes to CloudSpace Technologies’

terms, conditions, and policies. Because this information is

important for your interaction with CloudSpace Technologies

you may not opt out of receiving these communications.

CloudSpace Technologies may also use your Personal
Information for any other legal purpose stated in this Privacy

Policy, and any other purpose for which you have given

CloudSpace Technologies express consent.

Where you consent to CloudSpace Technologies doing so,
CloudSpace Technologies may use your Personal Information

to send you direct marketing communications. Should you ever

choose to ‘opt out’ of receiving such communications,

CloudSpace Technologies may retain your Personal Information

on file to ensure that CloudSpace Technologies does not

continue to target you with communications of the type that you

have asked CloudSpace Technologies to cease sending to you.

CloudSpace Technologies limits the use of Personal
Information to the purposes identified in this Privacy Policy and

for which you have provided explicit consent. In accordance

with established policies and procedures, CloudSpace

Technologies retains Personal Information only for as long as

necessary to fulfil the stated purposes, unless it is required by

law for a different period or CloudSpace Technologies has the

consent of the individual.

In accordance with established policies and procedures,
CloudSpace Technologies will periodically destroy or erase any Personal Information that is no longer needed.

CloudSpace Technologies may use User Communications in
the same way as CloudSpace Technologies uses Personal

Information. If you communicate with CloudSpace

Technologies for a particular purpose, CloudSpace

Technologies may use your User Communications for that

purpose. For example, if you contact CloudSpace Technologies

for technical support, CloudSpace Technologies may use your

communications to provide technical support to you.

CloudSpace Technologies may use Server Information to
provide you with technical support services and to maintain,

evaluate, improve and provide CloudSpace Technologies

products and services. CloudSpace Technologies may also use

such information to investigate unlicensed (and therefore

Where is your Personal Information stored?

CloudSpace Technologies is a global company and your
peronal data may be transferred to and stored at our malaysia

office and associated datacenters and by accepting our terms

of service, you are explicitly consenting to this transfer and

storage taking place. We will take all steps reasonably necessary

to ensure that your personal information is treated securely and

in accordance with this privacy policy.

How does CloudSpace Technologies protect your Data Security?

CloudSpace Technologies will protect the confidentiality of your
personal information, account information and personal

communications to the fullest extent possible and consistent

with the law and the legitimate interests of CloudSpace

Technologies, its partners, its employees and other customers

of CloudSpace Technologies services. To protect the loss,

misuse, and alteration of information that is collected from

customers, CloudSpace Technologies has appropriate physical,

electronic, and managerial procedures in place.

How can I modify
my personal information ?

You may modify your personal information by logging a Help
Desk ticket to make the request or update from the CloudSpace

Technologies Client Billing System.

If you have registered a domain name with CloudSpace
Technologies and wish to change the Technical Contact from

CloudSpace Technologies to another company or change any

other registration information, you should be able to do so by

logging into the respective Domain Registrar Control Panel.

personal information? CloudSpace Technologies provides you with full access to your domain account by sending you your own username and
password. It is important to note that your domain name

registration information is made publicly available in the registry

of domain names. In the event you lose your domain password,

you can log a Help Desk ticket and we will re-send the

password to the email address on the domain registration

record. In the event you lose your password and the email

address on record with Domain Registrar is no longer valid, a

direct request to Domain Registrar is required, therefore it is

important to keep your Domain Registrar email address current

as well as your email address with CloudSpace Technologies .

Will CloudSpace
Technologies Ever Send Me Direct Mailings?

From time to time, CloudSpace Technologies may send you
information about various products and services that may be of

interest. We will not send you information of this type without

specifically allowing you to “opt out” of such mailings. You can

opt out by sending an e-mail to,
however by doing so, you may miss important communication

regarding your service.

In addition, if you are an CloudSpace Technologies reseller,
CloudSpace Technologies and/or its partners and advertisers

may from time to time send you newsletters, promotional

material, and other mailings. You can opt out by sending an e-

mail to

How Do I Protect My
Personal Information In
Public Forums?

CloudSpace Technologies may offer interactive forums, such as
message boards and chat. You should be aware that when you

voluntarily disclose Personal Information to other users or to

third parties on the CloudSpace Technologies system, through

e-mail, or outside of the CloudSpace Technologies system, that

information can be collected and used by others and may result

in unsolicited messages from other members or third parties.

While CloudSpace Technologies strives to protect your

Personal Information, CloudSpace Technologies cannot

guarantee the security of any information that you transmit to

CloudSpace Technologies, and you are solely responsible for

maintaining the secrecy of any passwords or other account


Information and access
to your Personal

Based on what you have told CloudSpace Technologies,
CloudSpace Technologies tries to ensure that your contact

information and preferences are accurate, complete, and up to

date. You have the right to request access to and rectification or
erasure of Personal Information or restriction of processing
concerning your Personal Information or to object to processing

as well as the right to data portability. CloudSpace Technologies

will comply with erasure requests as long as CloudSpace

Technologies is not required to retain the Personal Information

by law and does not need to retain it for its legitimate business

purposes. CloudSpace Technologies may decline to process

requests that are frivolous/vexatious, jeopardize the privacy of

others, are extremely impractical, or for which access is not

otherwise required by local law. Access, correction, or deletion

requests can be made by emailing

Your Rights

As a Data Subject you have a number of rights in relation to your
Personal Information. These include your rights:

To ask CloudSpace Technologies to confirm what (if any)
Personal Information CloudSpace Technologies holds relating

to you and how that data is processed and used by

CloudSpace Technologies (of.ten referred to as a ‘Subject

Access Request’);

To have CloudSpace Technologies rectify Personal Information
which CloudSpace Technologies holds about you that is


To have CloudSpace Technologies erase Personal Information
which relates to you if it is no longer necessary for CloudSpace

Technologies to continue to process it, or if CloudSpace

Technologies has no lawful basis to store, process or retain it

(though CloudSpace Technologies does have rights to refuse

these requests in certain situations);

To object to CloudSpace Technologies processing your
Personal Information;

To be informed about the existence of any automated decision
making and profiling of your Personal Information, and where

appropriate, be provided with meaningful information about the

logic involved, as well as the significance and the envisaged

consequences of such processing that affects you;

To have CloudSpace Technologies provide you with a copy of
your Personal Information for transfer to an alternative provider

of similar services.

Should you ever wish to exercise one or more of these rights
you should contact CloudSpace Technologies


Third party websites

CloudSpace Technologies Website may, from time to time,
contain links to and from the websites of CloudSpace

Technologies partner networks, advertisers and affiliates. If you

follow a link to any of these websites, please note that these

websites have their own privacy policies and that CloudSpace

Technologies does not accept any responsibility or liability for

these policies. Please check these policies before you submit

any Personal Information to these websites.

Does CloudSpace
Technologies use cookies
and web beacons?


Yes, CloudSpace Technologies uses cookies to distinguish you
from other users of the Website and to improve your overall

experience. When you use the Website, certain information may

be stored locally on your device using ‘cookies’ or similar

technologies such as objects stored in the device’s local

storage. A cookie is a small text file used to store limited

information about the user of the device. They help

CloudSpace Technologies to identify how CloudSpace

Technologies’ users use the Website, and so that CloudSpace

Technologies can continue to develop and improve it.

Cookies do this by storing information about your preferences
on your device, including the device model, manufacturer,

screen resolution, device capabilities, service provider, country

and city location data. CloudSpace Technologies uses the

following types of cookies:

Strictly necessary: These cookies enable CloudSpace
Technologies’ Website to function correctly and deliver the

services and products you have requested.

Performance & Functionality: These cookies are used to
enhance the performance and functionality of CloudSpace

Technologies’ Website but are non-essential to their use (for

example, CloudSpace Technologies uses cookies to remember

your preferences on the Website). However, without these

cookies, certain functionality may become unavailable.

Analytical: These cookies collect information that is used either                               in aggregate form to help CloudSpace Technologies
understand how the Website is being used or to help

CloudSpace Technologies customize the Website for you. In

particular CloudSpace Technologies uses the Google analytics

cookies. For more information about Google’s privacy policy,

please visit If you do

not wish to allow the use of Google Analytics cookies at all,

Google provides an opt-out plug-in for most common website


By using the Service, you accept the use of cookies in
accordance with this Privacy Policy.

Your cookie choices

You have the right to choose whether to accept or refuse
cookies and similar technologies. You can exercise this choice

by not accepting the Terms of Service and this Privacy Policy,

however, please note that if you choose to do so, you will not be

able to use the Service.

For more information about what cookies are and your rights to
control cookies, please visit the third party educational


What About Privacy On
Sites That CloudSpace
Technologies Links To?

CloudSpace Technologies may provide links to its partners and
other Internet sites. These sites have separate data and privacy

practices independent of CloudSpace Technologies, and

CloudSpace Technologies disclaims any responsibility or

liability for their policies or actions.

How does CloudSpace
Technologies disclose the
Personal Information it

CloudSpace Technologies will not otherwise disclose its
customers’ personal and account information unless

CloudSpace Technologies has reason to believe that disclosing

such information is necessary to identify, make contact with, or

bring legal action against someone who may be causing harm

or interfering with the rights or property of CloudSpace

Technologies, CloudSpace Technologies customers, or others,

or where CloudSpace Technologies has a good faith belief that

the law requires such disclosure.

CloudSpace Technologies cannot be responsible for protecting
your Personal Information if you share such information in publicly available sections of the Website such as the user
forums or testimonials section. You should use your own

judgment in disclosing this information on the Website.

CloudSpace Technologies also will not, except for reasons
stated below, disclose to third parties the contents of any

electronic mail or other electronic communications that

CloudSpace Technologies stores or transmits for its customers.

The circumstances under which CloudSpace Technologies will

disclose such electronic customer communications are when:

CloudSpace Technologies disclaims any intention to censor,
edit or engage in ongoing review or surveillance of

communications stored on or transmitted through its facilities

by customers or others. CloudSpace Technologies will,

however, review, delete or block access to communications that

may harm CloudSpace Technologies, its customers or third

parties. The grounds on which CloudSpace Technologies may

take such action include, but are not limited to, actual or

potential violations of CloudSpace Technologies policies.

In the event that CloudSpace Technologies is purchased by
another company, merges with another company or has a

substantial portion of its assets purchased by another company,

CloudSpace Technologies may share your Personal Information

with that company. In such an event, CloudSpace Technologies

will notify you in accordance with the notice provisions of the

Terms of Use.

CloudSpace Technologies may disclose your Personal                            Information to affiliated third parties that assist CloudSpace
Technologies in providing maintaining, evaluating, improving

and providing the Website, the Services and any other

CloudSpace Technologies products and services. CloudSpace

Technologies may disclose your Personal Information to

affiliated third parties for the purposes of offering, marketing or

advertising CloudSpace Technologies products and services to

you (such CloudSpace Technologies products and services

may reference, incorporate or include third-party products and

services). In such an event, CloudSpace Technologies will take

reasonable measures to prevent such affiliated third parties

from using your Personal Information for other purposes.

What if you have questions, comments or complaints
about this Privacy Policy?

Please feel free to direct any questions, comments or
complaints regarding this Privacy Policy using the contact

information listed in the Notices section of the CloudSpace

Technologies Terms of Use. It is CloudSpace Technologies

policy to investigate and attempt to resolve all formal written

complaints CloudSpace Technologies receives concerning this

Privacy Policy. CloudSpace Technologies will cooperate with

appropriate regulatory authorities, including local data

protection authorities, to resolve any complaints regarding the

transfer of personal data that cannot be resolved between

CloudSpace Technologies and an individual.

With effect from 25 May 2018, the General Data Protection
Regulation (GDPR) enters force. Your rights under that new

regulation are explained at
Details of how you can exercise those rights are set out in ‘Your

Rights’. CloudSpace Technologies have largely factored GDPR

into this Privacy Policy but if you think CloudSpace

Technologies has failed to do so in any way, please notify

CloudSpace Technologies at

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