CloudSpace Technologies collects information from you when
you send it to CloudSpace Technologies directly by filling out
forms on CloudSpace Technologies’ Website (including any
application you may make for Services or the Software),
corresponding with CloudSpace Technologies by e-mail, writing
to CloudSpace Technologies by post, or speaking to
CloudSpace Technologies by telephone. CloudSpace
Technologies also collects information from you when you
browse the Website and use the Software, as set out in detail
below. Some of the methods CloudSpace Technologies uses to
collect data are automated and will take effect automatically as
you navigate the Website and/or use the Software.
Personal information means any information relating to an
identified or identifiable natural person; an identifiable natural
person is one who can be identified, directly or indirectly, by
reference to an identifier such as a name, an identification
number, location data, an online identifier or to one or more
factors specific to the physical, physiological, genetic, mental,
economic, cultural or social identity of that natural person
(“Personal Information”).
CloudSpace Technologies may collect the following Personal
Information from you: name, address, date of birth, telephone
number, postal address, e-mail address, IP address, information What information does CloudSpace Technologies collect?
about the type of browser you use, your operating system, the
screen resolution of your browser, your ISP, which pages you
view on the Website and the time and duration of your visits to
the Website, credit card number (in the case of direct
customers) and, if applicable, company name, postal address,
telephone number, e-mail address, national identification
number, passport number, credit card number or tax ID number
as well as similar information concerning technical contacts,
marketing contacts, and executive contacts within your
company or organization.
If you communicate with CloudSpace Technologies,
CloudSpace Technologies may collect information relating to
that communication whether it takes the form of e-mail, letter,
forum posting, testimonials or any other form of communication
between you and CloudSpace Technologies or submitted by
you to the Website (collectively, “User Communications”).
If you use one of CloudSpace Technologies’ services such as
CloudSpace Technologies ‘ Web Hosting, Dedicated Server,
VPS, Domain Name or SSL, CloudSpace Technologies may
collect certain information concerning such services and
concerning the server upon which the services operates. This
information includes without limitation: (a) the licensed or
unlicensed status of the software used under the services; (b)
the source from which the license for the software was obtained
(i.e., CloudSpace Technologies or an CloudSpace Technologies
affiliate); or (c) information about the server upon which the
software is installed including (i) the public IP address, (ii) the
operating system and (iii) the use of any virtualization
technologies on such server ((a) through (c) collectively,
“Server Information”)). Additionally, “Server Information” may
also include information collected by CloudSpace
Technologies from time to time concerning which features of
the software are most often used in order to improve and make
adjustments to the software; and information collected from you
by CloudSpace Technologies in the event that you request
technical support services including without limitation, IP
addresses, usernames and passwords necessary to login to
SSH, the directory of the server upon which you installed the
software and any affected accounts including email accounts, MySQL accounts and other accounts.
CloudSpace Technologies also collects data in a form that does
not, on its own, permit direct association with any specific
individual. CloudSpace Technologies may collect, use, transfer,
and disclose non-personal information for any purpose.
By Default, CloudSpace Technologies does not knowingly
collect Personal Information about children under the age of 13.
If CloudSpace Technologies becomes aware that it has
inadvertently collected Personal Information about children
under the age of 13, it will take steps to delete the information
as soon as possible, except where CloudSpace Technologies is
required by applicable law to keep it.
Where CloudSpace Technologies knows a child is above the
age of 13, but considered a minor under applicable law,
CloudSpace Technologies will obtain parental/guardian
consent prior to using that child’s Personal Information.
the client area.
CloudSpace Technologies may also use Personal Information to
offer, market or advertise to you CloudSpace Technologies
products and services. While such CloudSpace Technologies
products and services may reference, incorporate or include
third-party products and services, CloudSpace Technologies
will not use your Personal Information to independently offer,
market or advertise third-party products and services unless
CloudSpace Technologies first obtains your consent to do so.
From time to time, CloudSpace Technologies may use your
Personal Information to send important notices, such as
important product updates and communications about
purchases as well as changes to CloudSpace Technologies’
terms, conditions, and policies. Because this information is
important for your interaction with CloudSpace Technologies
you may not opt out of receiving these communications.
CloudSpace Technologies may also use your Personal
Information for any other legal purpose stated in this Privacy
Policy, and any other purpose for which you have given
CloudSpace Technologies express consent.
Where you consent to CloudSpace Technologies doing so,
CloudSpace Technologies may use your Personal Information
to send you direct marketing communications. Should you ever
choose to ‘opt out’ of receiving such communications,
CloudSpace Technologies may retain your Personal Information
on file to ensure that CloudSpace Technologies does not
continue to target you with communications of the type that you
have asked CloudSpace Technologies to cease sending to you.
CloudSpace Technologies limits the use of Personal
Information to the purposes identified in this Privacy Policy and
for which you have provided explicit consent. In accordance
with established policies and procedures, CloudSpace
Technologies retains Personal Information only for as long as
necessary to fulfil the stated purposes, unless it is required by
law for a different period or CloudSpace Technologies has the
consent of the individual.
In accordance with established policies and procedures,
CloudSpace Technologies will periodically destroy or erase any Personal Information that is no longer needed.
CloudSpace Technologies may use User Communications in
the same way as CloudSpace Technologies uses Personal
Information. If you communicate with CloudSpace
Technologies for a particular purpose, CloudSpace
Technologies may use your User Communications for that
purpose. For example, if you contact CloudSpace Technologies
for technical support, CloudSpace Technologies may use your
communications to provide technical support to you.
CloudSpace Technologies may use Server Information to
provide you with technical support services and to maintain,
evaluate, improve and provide CloudSpace Technologies
products and services. CloudSpace Technologies may also use
such information to investigate unlicensed (and therefore
CloudSpace Technologies is a global company and your
peronal data may be transferred to and stored at our malaysia
office and associated datacenters and by accepting our terms
of service, you are explicitly consenting to this transfer and
storage taking place. We will take all steps reasonably necessary
to ensure that your personal information is treated securely and
in accordance with this privacy policy.
CloudSpace Technologies will protect the confidentiality of your
personal information, account information and personal
communications to the fullest extent possible and consistent
with the law and the legitimate interests of CloudSpace
Technologies, its partners, its employees and other customers
of CloudSpace Technologies services. To protect the loss,
misuse, and alteration of information that is collected from
customers, CloudSpace Technologies has appropriate physical,
electronic, and managerial procedures in place.
You may modify your personal information by logging a Help
Desk ticket to make the request or update from the CloudSpace
Technologies Client Billing System.
If you have registered a domain name with CloudSpace
Technologies and wish to change the Technical Contact from
CloudSpace Technologies to another company or change any
other registration information, you should be able to do so by
logging into the respective Domain Registrar Control Panel.
personal information? CloudSpace Technologies provides you with full access to your domain account by sending you your own username and
password. It is important to note that your domain name
registration information is made publicly available in the registry
of domain names. In the event you lose your domain password,
you can log a Help Desk ticket and we will re-send the
password to the email address on the domain registration
record. In the event you lose your password and the email
address on record with Domain Registrar is no longer valid, a
direct request to Domain Registrar is required, therefore it is
important to keep your Domain Registrar email address current
as well as your email address with CloudSpace Technologies .
From time to time, CloudSpace Technologies may send you
information about various products and services that may be of
interest. We will not send you information of this type without
specifically allowing you to “opt out” of such mailings. You can
opt out by sending an e-mail to admin@cloudspace.com.sg,
however by doing so, you may miss important communication
regarding your service.
In addition, if you are an CloudSpace Technologies reseller,
CloudSpace Technologies and/or its partners and advertisers
may from time to time send you newsletters, promotional
material, and other mailings. You can opt out by sending an e-
mail to admin@cloudspace.com.sg
CloudSpace Technologies may offer interactive forums, such as
message boards and chat. You should be aware that when you
voluntarily disclose Personal Information to other users or to
third parties on the CloudSpace Technologies system, through
e-mail, or outside of the CloudSpace Technologies system, that
information can be collected and used by others and may result
in unsolicited messages from other members or third parties.
While CloudSpace Technologies strives to protect your
Personal Information, CloudSpace Technologies cannot
guarantee the security of any information that you transmit to
CloudSpace Technologies, and you are solely responsible for
maintaining the secrecy of any passwords or other account
information.
Based on what you have told CloudSpace Technologies,
CloudSpace Technologies tries to ensure that your contact
information and preferences are accurate, complete, and up to
date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing
concerning your Personal Information or to object to processing
as well as the right to data portability. CloudSpace Technologies
will comply with erasure requests as long as CloudSpace
Technologies is not required to retain the Personal Information
by law and does not need to retain it for its legitimate business
purposes. CloudSpace Technologies may decline to process
requests that are frivolous/vexatious, jeopardize the privacy of
others, are extremely impractical, or for which access is not
otherwise required by local law. Access, correction, or deletion
requests can be made by emailing admin@cloudspace.com.sg
As a Data Subject you have a number of rights in relation to your
Personal Information. These include your rights:
To ask CloudSpace Technologies to confirm what (if any)
Personal Information CloudSpace Technologies holds relating
to you and how that data is processed and used by
CloudSpace Technologies (of.ten referred to as a ‘Subject
Access Request’);
To have CloudSpace Technologies rectify Personal Information
which CloudSpace Technologies holds about you that is
inaccurate;
To have CloudSpace Technologies erase Personal Information
which relates to you if it is no longer necessary for CloudSpace
Technologies to continue to process it, or if CloudSpace
Technologies has no lawful basis to store, process or retain it
(though CloudSpace Technologies does have rights to refuse
these requests in certain situations);
To object to CloudSpace Technologies processing your
Personal Information;
To be informed about the existence of any automated decision
making and profiling of your Personal Information, and where
appropriate, be provided with meaningful information about the
logic involved, as well as the significance and the envisaged
consequences of such processing that affects you;
To have CloudSpace Technologies provide you with a copy of
your Personal Information for transfer to an alternative provider
of similar services.
Should you ever wish to exercise one or more of these rights
you should contact CloudSpace Technologies
at admin@cloudspace.com.sg
CloudSpace Technologies Website may, from time to time,
contain links to and from the websites of CloudSpace
Technologies partner networks, advertisers and affiliates. If you
follow a link to any of these websites, please note that these
websites have their own privacy policies and that CloudSpace
Technologies does not accept any responsibility or liability for
these policies. Please check these policies before you submit
any Personal Information to these websites.
Yes, CloudSpace Technologies uses cookies to distinguish you
from other users of the Website and to improve your overall
experience. When you use the Website, certain information may
be stored locally on your device using ‘cookies’ or similar
technologies such as objects stored in the device’s local
storage. A cookie is a small text file used to store limited
information about the user of the device. They help
CloudSpace Technologies to identify how CloudSpace
Technologies’ users use the Website, and so that CloudSpace
Technologies can continue to develop and improve it.
Cookies do this by storing information about your preferences
on your device, including the device model, manufacturer,
screen resolution, device capabilities, service provider, country
and city location data. CloudSpace Technologies uses the
following types of cookies:
Strictly necessary: These cookies enable CloudSpace
Technologies’ Website to function correctly and deliver the
services and products you have requested.
Performance & Functionality: These cookies are used to
enhance the performance and functionality of CloudSpace
Technologies’ Website but are non-essential to their use (for
example, CloudSpace Technologies uses cookies to remember
your preferences on the Website). However, without these
cookies, certain functionality may become unavailable.
Analytical: These cookies collect information that is used either in aggregate form to help CloudSpace Technologies
understand how the Website is being used or to help
CloudSpace Technologies customize the Website for you. In
particular CloudSpace Technologies uses the Google analytics
cookies. For more information about Google’s privacy policy,
please visit http://www.google.com/intl/en/policies/. If you do
not wish to allow the use of Google Analytics cookies at all,
Google provides an opt-out plug-in for most common website
browsers http://tools.google.com/dlpage/gaoptout.
By using the Service, you accept the use of cookies in
accordance with this Privacy Policy.
You have the right to choose whether to accept or refuse
cookies and similar technologies. You can exercise this choice
by not accepting the Terms of Service and this Privacy Policy,
however, please note that if you choose to do so, you will not be
able to use the Service.
For more information about what cookies are and your rights to
control cookies, please visit the third party educational
resource www.allaboutcookies.org.
CloudSpace Technologies may provide links to its partners and
other Internet sites. These sites have separate data and privacy
practices independent of CloudSpace Technologies, and
CloudSpace Technologies disclaims any responsibility or
liability for their policies or actions.
CloudSpace Technologies will not otherwise disclose its
customers’ personal and account information unless
CloudSpace Technologies has reason to believe that disclosing
such information is necessary to identify, make contact with, or
bring legal action against someone who may be causing harm
or interfering with the rights or property of CloudSpace
Technologies, CloudSpace Technologies customers, or others,
or where CloudSpace Technologies has a good faith belief that
the law requires such disclosure.
CloudSpace Technologies cannot be responsible for protecting
your Personal Information if you share such information in publicly available sections of the Website such as the user
forums or testimonials section. You should use your own
judgment in disclosing this information on the Website.
CloudSpace Technologies also will not, except for reasons
stated below, disclose to third parties the contents of any
electronic mail or other electronic communications that
CloudSpace Technologies stores or transmits for its customers.
The circumstances under which CloudSpace Technologies will
disclose such electronic customer communications are when:
CloudSpace Technologies disclaims any intention to censor,
edit or engage in ongoing review or surveillance of
communications stored on or transmitted through its facilities
by customers or others. CloudSpace Technologies will,
however, review, delete or block access to communications that
may harm CloudSpace Technologies, its customers or third
parties. The grounds on which CloudSpace Technologies may
take such action include, but are not limited to, actual or
potential violations of CloudSpace Technologies policies.
In the event that CloudSpace Technologies is purchased by
another company, merges with another company or has a
substantial portion of its assets purchased by another company,
CloudSpace Technologies may share your Personal Information
with that company. In such an event, CloudSpace Technologies
will notify you in accordance with the notice provisions of the
Terms of Use.
CloudSpace Technologies may disclose your Personal Information to affiliated third parties that assist CloudSpace
Technologies in providing maintaining, evaluating, improving
and providing the Website, the Services and any other
CloudSpace Technologies products and services. CloudSpace
Technologies may disclose your Personal Information to
affiliated third parties for the purposes of offering, marketing or
advertising CloudSpace Technologies products and services to
you (such CloudSpace Technologies products and services
may reference, incorporate or include third-party products and
services). In such an event, CloudSpace Technologies will take
reasonable measures to prevent such affiliated third parties
from using your Personal Information for other purposes.
Please feel free to direct any questions, comments or
complaints regarding this Privacy Policy using the contact
information listed in the Notices section of the CloudSpace
Technologies Terms of Use. It is CloudSpace Technologies
policy to investigate and attempt to resolve all formal written
complaints CloudSpace Technologies receives concerning this
Privacy Policy. CloudSpace Technologies will cooperate with
appropriate regulatory authorities, including local data
protection authorities, to resolve any complaints regarding the
transfer of personal data that cannot be resolved between
CloudSpace Technologies and an individual.
With effect from 25 May 2018, the General Data Protection
Regulation (GDPR) enters force. Your rights under that new
regulation are explained at https://ico.org.uk/for-
organisations/data-protection-reform/overview-of-the-gdpr/.
Details of how you can exercise those rights are set out in ‘Your
Rights’. CloudSpace Technologies have largely factored GDPR
into this Privacy Policy but if you think CloudSpace
Technologies has failed to do so in any way, please notify
CloudSpace Technologies at admin@cloudspace.com.sg
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