Move Computer Repair Out of the Shop and Into the Cloud
Who benefits from Service Center Remote?
Computer Technicians
Independent technicians will appreciate the freedom afforded by remote diagnostics. Expand your business by moving into the cloud with Service Center Remote!
Computer Repair Shops
Don't let physical location limit your customer reach. Service Center Remote takes diagnostics out of the shop and into the cloud, greatly expanding your service area.
Tech Support Centers
Support centers now have access to the most accurate and powerful remote diagnostics available. Team accounts make it easy to manage customers and technicians from a single secure place.
IT Departments
As an IT professional tasked with supporting hundreds of systems across your organization, Service Center Remote allows you to perform diagnostics without leaving your desk.
Remote Diagnostics
- Centralize your expertise and run efficient repair operations
- Identify issues quickly and accurately with hundreds of diagnostic tests
- Manage all of your customers and technicians from a single place using team accounts
- Run professional branded reports for your customers
- Choose the plan that best meets your current business needs and expand as your business grows
"As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics."
- Arthur Van Ness
Cloud Storage and Reporting
- Manage all customer testing from a single location
- Create professional, branded reports from the cloud
- View and share customer device history and test results across your team
- Store reports from your standard Service Center kits as well as Service Center Remote
How it Works
Start a New Session
Provide Unique Link to Customer
Customer Downloads & Runs Client
Start a New Session
Why PC-Doctor?
"If you're serious about hitting deadlines, serious about building business volume, you have to have PC-Doctor as a front line tool." - Ray Reinders, Link Computing Solutions
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- Reduce NTF rates
- More than 300 current diagnostics
- Professional branded reports
- Industry standard diagnostics and system information
- Increase in first-time-fix rates
- 5-star rated reviews
- Windows 7 to Windows 10 compatible
